Returns & Exchanges - THISFIND

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If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@thisfind.com and send your item to: RM820, NO.1498 FANGHUA RD, RENHE VL, RENHE TN, BAIYUN DIST, GuangzhouGuangdong, China

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Shipping

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).If there is no reason to return.You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us

 

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